Customer FAQ

HOW DO YOU PACK YOUR ITEMS?

You will receive your jewelry securely packaged in a beautiful wooden box, ready for gift giving. If your order is a gift and you would like me to include a gift card from you with a special message, just let me know.

DO YOU OFFER PERSONALISED MESSAGES?

Yes. If you leave a note at checkout with the details, I will personalise the item with the lucky recipients name along with the special message.

HOW DO I CARE FOR MY NEW JEWELLERY?

Avoid storing your piece of jewellery next to a strong heat source or in direct sunlight. This may cause fading over time. Natural pine resin is strong, durable and waterproof. However, it is best to avoid wearing the items in the shower or swimming pool, and to avoid spraying perfume or other alcohol based products next or on the piece, in order to preserve their original condition.

DO YOU EVER RUN DISCOUNTS?

Yes!  Follow me on Instagramand join  my email list! I often run specials and will announce online discount codes there. Thank you for your interest.

DO YOU TAKE CUSTOM ORDERS?

Yes indeed. I love to work on custom creations. You can refer to my Instagram or my blog for some inspiration for your custom project with me. I have a 'library' of botanical stock, feathers and stones, or you can send me your own preserved inclusions. Do contact me beforehand and I can provide my mailing address.